Joe Leek read “My Best Boss Ever” during the Rose Bowl commercials. Now that is multi – tasking. Here is a list of some of the ideas that made him cheer. Thanks for the feed back Joe, I hope you have a great year being a best boss ever!
“As I watched the Rose Bowl parade and all the bowl games yesterday I read your book during commercials. Today, I made notes on what I read and placed them on the January 1, 2009 page of my Franklin Planner. Thank You for making me a better person. I attended your Overland Park seminar this past year.”
It is great to hear from folks who have read the book. Here are some of the ideas Joe learned from the book. Enjoy.
What is your resolution for being a better boss?
MY BEST BOSS EVER
Rory Rowland 1/1/09
Never eat lunch alone
Negatives up positives down
Am I being critical or am I being developmental
Management by interacting and walking around “what can I do to make your jobs easier or better.” If people do not want to see you or you do not want to see them you are already in trouble.
Calm under crisis “what went wrong, is it fixed, can we create procedures from keeping it from happening again
Leave a legacy. More interested in promoting than being promoted.
Be on their life’s board of directors
Be an Arbiter “each side state their case, but before they respond they must state the other side’s position.
Compliment “short, sweet, soon, sincere, specific
Know the hopes, dreams, wishes and aspirations of your employees. Ask the hard questions. What are your expectations? What is the reason we are doing _______?
Anger, reset to zero
We learn by example
Successful people mirror, match and model success:
To improve teamwork this manager will
When faced with adversity this manager will
When explaining a concept this manager will
To keep control of an unruly group this manager will
To reinforce important behavior this manager will
Employees respect this manager because
Avoid the heart attack “when you think about firing them more than coaching them – fire them.”
Do not do worker’s work. Let them do it. Show them, teach, them, coach them and let them
Have compassion. Sometimes, you are all the person in front of you has and they are looking to you for answers.
Go the extra mile, under promise and over deliver.
Ask your customers what they think. They will tell you.
If people do not want to see you, or you do not want to see them you are in trouble.
